FAQs

General


What is the Manchester Children’s Book Festival?

The Manchester Children’s Book Festival is a Laureate Education Project that aims to engage children with literature and the arts, and provide opportunities for creative expression.

The Festival is a collaboration of the city’s libraries, museums, galleries and theatres and other festivals presenting a series of events across the city, culminating in a FREE Family Fun Day at Manchester Metropolitan University.

Who runs Manchester Children’s Book Festival?

The festival is organised and run by the Manchester Writing School in the Faculty of Arts and Humanities at Manchester Metropolitan University under the creative direction of Dame Poet Laureate Carol Ann Duffy.

What is the Family Fun Day?

The Family Fun Day is a family event held at Manchester Metropolitan University bringing together activities, workshops and author events from various cultural organisations across the city. These include galleries, museums, libraries, theaters, other festivals and many more. Details of this year’s programme can be found at www.mcbf.org.uk/whats-on/events

Is the Family Fun Day a charity event?

No, the Family Fun Day and most of the attending organisations relies on the generous support of the public to ensure that the event is free and accessible to all families and that books and reading will continue to inspire for generations to come.

Where does the money raised go?

All money raised on the day will be used to cover costs of the event. All profits will be donated to the Festival’s chosen charity Readathon who provides our local children’s hospitals with regular storyteller visits, plus a mobile bookcase jam-packed full of brand-new books, which are replenished every six weeks.

Do you have First Aid available?

All our security and reception staff are trained first aiders. If you are in need of first aid or medical attention please let one of the festival team know. First Aid points and rooms will be located in the Business School and Geoffrey Manton Buildings near the information points/reception desks.

Family Fun Day event details


What time does the Family Fun Day start?

The buildings and activities will be open to the public from 10am with the day ending at 4pm.

Where is the Family Fun Day?

The event will be located on the All Saints Campus of Manchester Metropolitan University. The Family Arts (under 12) zone will be located in the Geoffrey Manton Building opposite the Manchester Aquatics centre. Generation Manchester our new Teen and Young Adult zone will be located in the Business School.

Do I have to pay to come to the Fun Day?

It is FREE to come to the Family Fun Day. We strive to run free activities all day for children of all ages to get involved in. However please note that certain events may have a minimum charge to cover costs.

Is there an age restriction to the event?

There is no age restriction to come to the Family Fun Day. We will have designated zones suited for Under 12s and Teens/young adults.

Is it just books?

Although we are primarily a Children’s Book Festival, we have lots of other events to go alongside our fantastic authors, including arts and crafts, performances and themed activities.

Can I buy books for the authors visiting?

All zones of the festival will have book sellers providing books from your favourite authors and illustrators and many more.

Parking and storage


Where can I park?

There are FREE parking facilities in the John Dalton Car park provided by the University. Access to the car park can be found via Chester Street. Please note that there are limited spaces in the car park for more information on nearby parking facilities visit parkoledia.co.uk

Is there anywhere to leave our bags on event day?

Unfortunately there are no storage facilities at the event to leave your bags.

Can I bring buggies/prams?

Yes, there are buggy/pram parking facilities on site in the Geoffrey Manton Building.

Is there a meet/pick up/ drop off area?

There is no meet/drop off area for the event.

Do you have parking spaces for bicycles?

Manchester Met has a variety of cycle parking facilities to secure your bike. There are a number of secure parking facilities or Sheffield (loop) stand across our campuses. Plan your route, download maps and find out more about cycle parking at TFGM’s cycling website.

Food and drink


Will there be food and drink available? 

For the first time we will be joined by GRUB street food fair on Ormond Street between event buildings. We have arranged for the traders to provide child portions for the event

Will there be child friendly portions?

All our GRUB food market traders have kindly arranged to serve child friendly portions for our younger visitors on the day.

Will there be any high chairs available?

No, the event will have no high chairs for families to use.

Are there designated breast feeding areas?

In both policy and spirit, Manchester Children’s Book Festival fully supports a mother’s right and choice to breastfeed at our events. A dedicated breastfeeding area/room will be allocated in each building  where visitors can bring their baby to feed. There is also a care room available upon request if additional privacy is required – this room is subject to availability.

Access and facilities


Will there be wheelchair access at the site?

All our buildings are wheelchair accessible and have accessible ramps. All lecture theaters and seminar rooms contain space at the front for wheelchair users and can be reserved as accessible seating per event.

Will there be toilets on site?

There are accessible toilets on each floor and they are clearly signposted. These toilets are conveniently located at the end of each corridor. Each accessible toilet has an emergency pull cord and fold-down rail, with a soap dispenser and sink in reach of the toilet

Do you have baby change facilities?

Yes we have designated baby changing areas in each of the buildings used for the event. There is also a care room available upon request if additional privacy is required – this room is subject to availability.

Tickets


Do I need a ticket to come to the the Family Fun Day?

You do not need to book a ticket to attend the event. Individual author events and certain workshops will be ticketed. Please visit http://www.mcbf.org.uk/whats-on/events to book your tickets

How do I book a ticket for an event?

For ticketed events please visit http://www.eventbrite.co.uk/o/manchester-childrens-book-festival-13350526054

Will my tickets be posted to me?

No, the easiest way to get your tickets is to find your email order confirmation; tickets are usually attached as a PDF file you can print. For more info on where you can find your ticket please visit ‘where are my tickets’.

Do I have to reserve a seat for my event ticket?

Your ticket only allocates you a seat at the event, seats are not available for reservation. There are limited accessible seats available in the rooms which you will need to reserve. Please note that accessible seating is reserved solely for visitors with disabilities and their companions.

Can you get tickets for more than one person at a time?

No, there is no limit to how many tickets you can get for an event.

I’ve lost my tickets what should I do?

The easiest way to get your tickets is to find your email order confirmation; tickets are usually attached as a PDF file you can print. For more info on where you can find your ticket please visit ‘where are my tickets’.

Can I cancel my tickets?

We appreciate attendees taking the time to update their order, and if you can’t attend, it’s easy to cancel your registration from your Eventbrite account. Just log in to Eventbrite, Go to the Tickets page, and locate your order. Click your order to view order details, and then select “Cancel Order” to cancel your registration.

Can I get a refund/exchange my ticket?

Majority of the events are free however for events where there is a charge tickets are non-refundable and non-exchangeable.

Why do you set ticket limits?

There are limited seats in the event/workshop rooms that have a capacity limit.

Do you have accessible seating?

There are limited accessible seats available in the rooms which you will need to reserve via the event booking link https://www.eventbrite.co.uk/o/manchester-childrens-book-festival-13350526054. Please note that accessible seating is reserved solely for visitors with disabilities and their companions.

Why can’t I book a ticket?

You may not be able to book a ticket as the event may be sold out.

I don’t have a ticket can I still attend the event?

Ticket holders are required to take their seats 15 minutes prior to an event starting. Visitors without tickets will have the chance to take unoccupied seats 5 minutes prior to the event on a first come first serve basis.

Photography/Filming


Can I take photos or film at the event?

Photography and filming on site is allowed for personal use. Please be mindful of flash photography and large iPad’s obstructing views when doing so. If you are sharing on social media please tag @MCBFestival in your images. If you have any commercial or editorial photography or filming requests, please contact our press office to request accreditation in advance of arriving on N.Carragher@mmu.ac.uk. There will be a professional photographer on the day taking pictures of events as well. To see these photos please visit our Flickr page.

Where can I find pictures of the event?

Photos of the event can be found on our Flickr page.

How can I opt out of being photographed or filmed?

If you would prefer not to be photographed and/or would prefer a child accompanying you not to be photographed, please inform the photographer at the event.

Where will the photos be used?

Photographers and film-makers will be present at the Festival and images captured may be used in print or online by Manchester Metropolitan University and other outside organisations (including partner institutions and regional and national media).

Can I take a picture with an author?

Yes, there will be chance for book signings and taking pictures with the Author after their event.

Payments


Is there a cash machine at the venue?

There are no cash machines at the venue. The nearest free cash machine can be found on Oxford Road adjacent to the park at either the corner shop (Govin news) or at Tesco under the Mancunian Way .

Can I pay by card for food, drink or merchandise at the event?

Not all traders will have card machines on the day. Visitors are advised to bring cash with them on the day for any purchases of goods.

Security


Where can I get a safe child wristband?

Get a free Safe Child Wristband from any information/entrance desk. That means if you get separated, we can use the details on your child’s wristband to contact you.

Staff

All security staff and contractors are vetted.

Lost property


I lost something at the Fun Day? Who do I contact?

Please contact ideaoffice@mmu.ac.uk with item details. All lost property will be held at reception in Geoffrey Manton after the event. Please note we can only keep things for seven days. After that we donate them to charity. The Festival or the University are not responsible for anything that’s lost or stolen.

Prayer room


Do you have a prayer room I can use?

The University have a Multi-Faith Quiet Room on the All Saints campus in the Cavendish Building which will be available to visitors of all faiths and none. Please speak ask one of the Festival staff on how to access the room.

 

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